Refund policy

Returns and refunds

At North Cover we want you to buy with peace of mind. You have 90 calendar days from the day you receive your order to ask for a return.

To be accepted, the item must be in good condition, undamaged and complete, with its original packaging where possible. You can try it on as you would in a store, but please don't wear it out or wash it.

To start a return, email us at warcosdcifu@gmail.com with your order number and the reason for the return. Once your return is approved, we'll send you the instructions to ship the item back.

Return shipping is paid by the customer, unless the item arrived defective, damaged or wrong.

When we receive the item and check its condition, we refund you to the original payment method, without undue delay and always within the legal deadline.

We can't accept returns of items damaged by misuse, incomplete, or not in a condition to be returned.

Defective or wrong items

If your item arrives defective, damaged or different from what you ordered, email us as soon as possible at warcosdcifu@gmail.com with photos of the item and the packaging. We'll review your case and offer a fair solution, which may be a replacement or a refund.

EU customers

If you live in the European Union, you also have the legal right to withdraw from your purchase within 14 days of receiving it, without giving a reason. Nothing in this policy limits your legal rights.