Shipping policy
Shipping
Processing time. Orders are prepared in 1 to 3 business days after payment is confirmed. Orders placed on weekends or holidays start processing on the next business day.
Delivery time. The estimated delivery time for your address is shown at checkout. It can change with the destination, the carrier, customs, holidays or high demand.
International orders. We ship to many countries. Your country may charge taxes, duties or customs fees on delivery; unless checkout says otherwise, these are paid by the customer.
Order confirmation and tracking. You get a confirmation email when you place your order, and another email the moment it ships, with a tracking number when the carrier provides one. Tracking can take a few days to update.
Wrong address. Please check your shipping address before you pay. If you spot a mistake, email us right away at warcosdcifu@gmail.com: if the order hasn't been processed yet, we'll try to fix it.
Delays. If your order is taking longer than expected, email us with your order number and we'll check it with the carrier. If we can't meet the estimated delivery time, we'll tell you as soon as possible and offer you the options the law gives you.
Lost or undelivered orders. If your order shows as delivered but you don't have it, check the address and ask neighbors or your building's front desk. If you still can't find it, contact us and we'll review it with the carrier. If an order is lost for reasons that aren't your fault, we'll offer a fair solution, such as a reship or a refund.
Contact: warcosdcifu@gmail.com